Gareth Davies
Head of Technology. Order, ERP, service and warehouse systems.
I connect the systems behind ecommerce: the website, order management, ERP, customer service and the warehouses that fulfil the orders, so data stays consistent, secure and able to scale. I lead engineering teams and set the delivery roadmap and technical strategy. This is where I write up what I’ve learned, and the things I build on the side.
At a glance
| Role | Head of Technology |
|---|---|
| At | A multi-brand retailer, since 2021 |
| Previously | Global online retail; engineering manufacturing |
| Based | Shropshire and West Midlands |
| Focus | Order management, ERP, warehouse, customer service, integration, delivery, AI |
| Building | A booking platform, a subscription box, a homelab |
Experience
Twenty years, developer to Head of Technology
Roles, what I owned and what changed because of it.
Notes
Notes from practice
What actually happens when you run order, ERP, service and warehouse systems.